Refund policy

Return Policy Terms:
  • Return policy excludes quarts, gallons, buckets, and barrels unless unopened or defective. For safety reasons the empty plastic bottles and pumps that we sell are not returnable. 
  • Unlike some of our competitors we do not charge restocking fees on normal retail orders!
  • Restocking fees may apply on custom orders, wholesale orders, and large volume orders.
  • If you are returning more than one of the same item a refund will only be given for one opened container. All unopened containers will be eligible for a full refund.
  • If you are returning an item originally purchased as part of a collection, kit, or other special offer a refund will be issued for the single item less the original discount.
  • Refunds will be processed upon our receipt of the returned items.
  • Refunds will be processed back to the payment account that was charged for the original purchase. If the order was paid for by check or money order a refund check will be mailed to you at the billing address originally supplied to us.
  • Please allow one to two weeks for your refund to process.
  • We must receive all returns within 60 days of the date of your original sales receipt.
  • Uniquely Emu Products, Inc. reserves the right to modify these terms at any time at our discretion.
Return products to:

Uniquely Emu Products, Inc.
510 W. Madison St.
Ottawa, IL 61350

For more information please contact us: